Privacy Policy

Introduction

QuantaNote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully to understand our practices regarding your data.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information (processed securely through Razorpay)
• Research papers and documents you upload or add to your library
• Communication preferences and feedback

Automatically Collected Information

When you use our service, we automatically collect:

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Error logs and performance data

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage subscriptions
• To send you updates, newsletters, and important notices
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues
• To comply with legal obligations

Data Storage and Security

Your data is stored securely using industry-standard encryption both in transit and at rest. We use Supabase for secure data storage and implement multiple layers of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted service providers who assist us in operating our platform (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

AI Processing and Your Papers

When you add papers to QuantaNote, we process them using AI services (including DeepSeek) to generate summaries and extract information. This processing is done securely, and your papers are used solely to provide the services you request. We do not use your papers to train AI models or share them with third parties for AI training purposes.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Export: Request export of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@quantanote.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our service may not function properly.

Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@quantanote.com
Visit our Contact Us page for more information.